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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

andrew caldwell

September 19, 2023

5  out of  5 rating by andrew caldwell
"very professional, polite and always answers my questions."

chris wimer

September 14, 2023

5  out of  5 rating by chris wimer
"I was able to switch over from Farmers in a matter of minutes with some basic questions, and actually able to speak to someone local who was interested in me being a satisfied customer. If you are reading this call Rachel Bates and the crew in Somerville office and sign up ASAP, you will love the prices !!!"

Sachin Sanap

September 12, 2023

5  out of  5 rating by Sachin Sanap
"Super easy and best quotes received from Jasmine. Answer all questions as well."

Romila Saha

September 12, 2023

5  out of  5 rating by Romila Saha
"It was just by chance that we got in touch with Ms. Jasmine Lipowczan - at the right time when we were looking to get homeowners insurance. From the get go, Jasmine has been excellent. She worked with us constantly giving information, responding to my millions of questions and emails and we were able to get what we needed in less than 48 hours!! Constant email communications, and follow ups from Jasmine ensured we get the required service in the quickest possible time. Jasmine is professional, courteous and extremely helpful. Cannot thank her enough for all her help. Absolutely highly recommended!!"

Jennifer Marnell

September 9, 2023

5  out of  5 rating by Jennifer Marnell
"Amazing agent…was able to get me a great rate, many discounts and fully explained all of my options…give her a call…you won’t be disappointed!"
Profile photo of Patience Knepper

Patience Knepper

August 23, 2023

5  out of  5 rating by Patience Knepper
"I am very pleased with the help and service Jasmine Lipowczan provided. I would definitely recommend working with her."

earline brown

August 9, 2023

5  out of  5 rating by earline brown
"My experience was Great ! Everything went smoothly! jasmine took her time to explain everything. I’m a senior citizen so I really appreciated her patience and friendly personality!"

Kenneth Rice

August 7, 2023

5  out of  5 rating by Kenneth Rice
"Rachel was such a pleasure to work with, she answered all my questions and was extremely patient (thank you). The entire process was very smooth and she had me up and running with my new policy in no time. Such a pleasure to be able to call and get someone on the phone when you need to."

Kevin Colombo

August 4, 2023

5  out of  5 rating by Kevin Colombo
"Jasmine was absolutely amazing, she was very resourceful and saved me a lot of money on my car insurance, thank you Jasmine !!!"

Jaime Boykin

August 4, 2023

5  out of  5 rating by Jaime Boykin
"I had Jasmine she was such a great person she was right on point n all... Jasmine helped me out alot n am very appreciate with every thing she done for me the other...Thank you so much for the great work u did...🥰🥰🥰"

Peggy Torgersen

July 8, 2023

5  out of  5 rating by Peggy Torgersen
"GreatbAgent helpful"

Paul G

June 28, 2023

5  out of  5 rating by Paul G
"Lileen was assigned as my agent when mine retired. I couldn’t be more pleased. The few problems I recently had were quickly taken care of. My phone calls were promptly returned. She and her staff are professional while being personable. I’m sure sure her agency will be an asset to the community. I highly recommend her services."

L Fry

May 27, 2023

5  out of  5 rating by L Fry
"Lileen Schwarz is great! She handled all of our questions readily and was able to update several policies for us in a friendly, professional manner. If you have insurance issues, do not hesitate to contact Lileen for advice."

Michelle Laub

May 19, 2023

5  out of  5 rating by Michelle Laub
"Lileen was so incredibly helpful when I was buying my home and needed homeowners insurance. She thoroughly explained everything I needed, and we worked together to build the best policy. I have reached out to her several times over the past few months, and each time she has been quick to respond and answers all my questions. She is the best!"

Melissa Baranello

May 19, 2023

5  out of  5 rating by Melissa Baranello
"Lileen and her team were excellent to work with. The process was so easy and she was always available to answer all of our questions. I would highly recommend them to anyone!"

Hal Shapiro

March 16, 2023

5  out of  5 rating by Hal Shapiro
"Simply stated, Lileen and her agency operate with a level of professionalism that other agents would do well to emulate. As a team they are knowledgeable, attentive, responsive, and friendly. My wife and I are very pleased to have recently transferred all of our State Farm policies to her agency."

George Radlof

February 27, 2023

5  out of  5 rating by George Radlof
"I contacted Lileen for my house/car/umbrella policies. She replied quickly with a very positive outcome. We were insured with one of her competitors for years and happily decided to switch over to Lileen and State Farm. Lileen and her staff provided us in a courteous and professional manner. It's nice to have a real person on the other end of the phone when you have a question! I have recommended Lileen to my friends and associates as their trusted advisor for all of their insurance needs."

Jose Estevez

January 4, 2023

5  out of  5 rating by Jose Estevez
"Great experience finding the right policy and always very responsive."

Jay T

December 18, 2022

5  out of  5 rating by Jay T
"I had a wonderful experience while switching to Statefarm Insurance - Lileen was very helpful & gave great customer service & the process went very smooth & the Auto insurance policy was activated right away ."

Venkatraman Muthukrishnan

December 5, 2022

5  out of  5 rating by Venkatraman Muthukrishnan
"I Called to get auto insurance quotes. Lileen was very helpful. She answered all my questions and saved me a lot and provided more coverage than my current insurance. I highly recommend them."

caio sanchez

November 18, 2022

5  out of  5 rating by caio sanchez
"I thought State Farm would be overpriced and I wouldn't get enough attetion from them because they are so big. I spent the whole morning calling insurance companies to see which one had the best quote and State Farm had the cheapest and by far the best. I'm was going to go with Geico, but now I'm going with State Farm and I'm saving more than $50 a month, I'm so happy and definely I think I just had the best costumer service experience of my life with Rachel Bates. I am a young driver that doesn't know anything about insurance and just moved from Texas to NJ, and Rachel had so much patience to explain every single detail of my insurance, Thank you so much for you patience and attention, I really appreciate that! Rachel Bates > Jake from State Farm"

Tracy Galluppi

November 10, 2022

5  out of  5 rating by Tracy Galluppi
"I contacted Lileen regarding insurance for my business. She has been quick to respond, a pleasure to talk to, and very helpful answering my questions and explaining different options. Additionally, I am very happy with the quality and cost of the product I decided on. I highly recommend her."

Sue Engel

October 10, 2022

5  out of  5 rating by Sue Engel
"Lileen has been extremely responsive, professional and just very nice to deal with which feels like an exception nowadays. I had a lot of moving parts, and she got it all straightened out in quick succession. I am very happy with her as my State Farm agent."

Rick Adams

September 30, 2022

5  out of  5 rating by Rick Adams
"Everyone was extremely helpful and saved me a ton of money. Great to deal with!!!! Will be recommending them to my family and friends!!!!"

Vincent Koeppen

September 30, 2022

4  out of  5 rating by Vincent Koeppen
"Nadeen was extremely helpful. We are new to the area and Nadeen explained all of our insurance options car and rental, we are extremely satisfied."